The Unknown City download the new version for ipod

Under such circumstance, you can temporarily stop the firewall and antivirus when updating iPhone with iTunes. So, there is problem connecting iPhone to the update server. Some cases has proved that firewall and antivirus could isolate iTunes from the computer system, and also iTunes is treated as a threat to the PC. And then update or restore iPhone with iTunes. Simply check for update in iTunes or download the newest version from Apple official site to upgrade your iTunes. Sometimes when the error occurs, chances are that you are using the old version of iTunes. It is also recommended to close all the background apps on your iPhone before starting the iOS update on your iPhone.

Most of time, this method can help solve the iPhone software update server cannot be contacted error. So, you can try to quit iTunes and then restart it again. Sometimes, iTunes temporarily stops responding due to unknown errors. You can use your browser to launch a website like YouTube and play a video to see if the network is working or not. Also, check the network connection condition.Just turn off the WiFi router and restart it minutes later to see whether the problem gets resolved or not. So, you need a strong network and also make sure it is working properly. Check Your Network Settings and Network Connectionįirst thing first, poor or broken network will prevent your iPhone from connecting to Apple update server. Backup your iPhone in case of any data loss due to the improper operation when fixing the issue. Whatever, you can follow this guide to find solutions to solve iPhone update server could not be contacted issue. Also, the update server could not be contacted issue happens in high possibility when there are too many people updating their iPhones at the same time.īesides, some configurations or antivirus software might block iTunes from contacting the server. The popup message has asked you to 'Make sure your network settings are correct and your network connection is active, or try again later.' Obviously, it means your iPhone can’t connect to the Internet so as to contact the Apple server for the update. Check the Network Settings and Network Connection How to Solve the iPhone Software Update Server Error?

The Unknown City download the new version for ipod